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Technical Support


Submit a Support Ticket

Please, utilize this page to submit new issues or requests. Once a ticket is submitted, an encrypted link will be emailed to you which allows you to track the progress of your ticket. Click on the [GO] button to proceed to the Tracklet issue submission page.



Phone Support - Should you need to speak directly with a support representative, we have local numbers for your convenience (shown below). Please be aware that a $50 charge will be assessed for phone support.

Support Hours - Monday thru Friday from 9 AM - 5 PM (Mountain Standard Time)

Phone Number: - contact us toll-free at 619-630-4541.

Product Upgrades - For product upgrades, please click here.

 

Custom Consulting - Additional support and consultation services for custom solutions, architecture planning, strategic implementation, or custom programming and development can be obtained for $100 per hour, plus travel expenses if necessary. Agreements can be created to fit any need. For more information, contact sales@calibrum.com.

Installations Services - Calibrum offers two types of product installation: Onsite installation and Remote Installations. Read more...



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